Frequently Asked Questions
Everything you need to know about your Lo-Fi-Merchandise order.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Simply contact our support team to initiate a return or exchange.
How should I wash my Lo-Fi apparel to preserve the print?
To keep your gear looking fresh, we recommend washing inside out in cold water and hanging to dry. Avoid high-heat tumble drying to prevent print cracking.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can request changes or cancellations within 2 hours of purchase by contacting our support team.